Shipping/Returns
Shipping:
Once you've completed your purchased, you will receive an email with your confirmation order. All orders are process and shipped within 3-5 business days, and tracking numbers are provided as soon as it ships. Please allow 5-7 days for delivery. Shipping times may take longer due to Covid-19.
Your satisfaction is our top priority! We gladly accept returns within 30 days for a refund and within 45 days for store credit or exchange.
Return Guidelines:
- To be eligible for returns/exchanges, applicable items must be unworn/unused with original tags.
- All orders placed under promotion are FINAL SALE and are not applicable for returns and/or exchanges.
- Please refer to our sizing chart prior to purchasing items under promotion. We are not responsible for incorrect sizing once order has been processed.
- Eligible items may only be exchanged for the same item only. If the item is unavailable in the shop for an exchange, a store credit will be provided instead.
- All returns are processed and credited to the original form of payment exclusive of original shipping charges.
- Return shipping is the responsibility of the customer
Must email info@algodonco.com and include your order number to start your return
Store Credit:
- Store credit can only be used online on our website, www.algodonco.com
- Store credit is non-transferrable
- Store credit will be processed within 24-48 hours of receipt of item
- Store credit does not expire
- Store credit is accessible via your customer account or by using the same email at checkout as on your original order
Business hours are Monday-Friday, 9-5pm. Please allow 24-48 hours for a response.